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CALL 855.99.WE.TOW or TEXT US 718.828.1500

Best Auto Repair, Bronx

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INSURANCE QUESTIONS


Know Your Rights

Dealing with the stress of a collision is hard enough without trying to figure out how your accident insurance works. Here are some answers to frequently-asked questions about insurance policies.

Will the insurance company guarantee your work?

We guarantee our own work, but the insurance company does not have the legal right to guarantee a third party's work.

Who pays for repairs?

It depends on the circumstances. If you were at fault, but have comprehensive or collision insurance, the insurance company would pay the costs minus your deductible. If the other party was at fault, their insurance company should pay.

Do I have to accept the insurance company's appraisal of damage?

No. Check the "Appraisal Clause" in your policy if you have differences with their appraisal. It allows you and the insurance company to gather an opinion from an appraiser you both agree upon, or a third-party "Umpire" if you cannot agree.

Do I have the right to a rental car?

If you have purchased rental car coverage and were not responsible for the accident, you may seek reimbursement from the insurance company or, if another driver was responsible for the accident, their insurance company.

If you do not have rental car coverage and were responsible for the accident, you have no grounds to ask for reimbursement. If the other driver was liable, you can generally seek reimbursement from their insurance company.

Want more information on your rights? To make an appointment, call us at (718)-828-1500 or make an appointment online!


what our customers say

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, 01/05/2023

Thank you $99 We Tow It for being so PROFESSIONAL, QUICK, and REASONABLY PRICED. These guys are an HONEST bunch, which is extremely rare around here. Thanks for making my miserable situation, into a PAINLESS one!!!
J

Excellent service! Got immediate response and showed up in less than 20 mins. Polite, professional, and the price was right. Definitely recommend them. Thanks!
S

Wonderful tow, on a Sunday, very respectful, fast and professional.
R

Called AAA they said 2 hours called 99 tow the truck was here within 30 minutes!!!!!! And the price was right!! Eric and Kal gave excellent customer service. Thanks guys!
A

Great service they towed my father's car out in the snow. They were extremely friendly and professional. Would definitely call them for any other problems highly recommended.
E

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